Loading...

Machine Help - NEO

Oops! An unknown error has occurred. 

 Oh dear, it looks like something unexpected has happened. At this point, it’s fairly difficult to provide you with a solution. We recommend waiting for a little while to see if the machine reboots itself. In the meantime, you can always extract your coffee by pushing the start button and trying again later.

Updated June 27th, 2022

If the issue persists, please try to take screenshots of your app, and contact the NESCAFÉ® Dolce Gusto® hotline on 0800 707 6066. Mention that your machine has error “n1-unknown", and our team will do their best to solve the issue.

関連するヘルプ記事

解決策が見つかりませんか?

よくあるご質問

お問い合わせ

Talk to an agent

よくあるご質問

お問い合わせ

Talk to an agent

Contact by email

お電話でのお問い合わせはこちら

ネスカフェ ドルチェ グスト ネオ
サポートデスク 0120-681-687

読み込み中