NEO features a compact, built-in pod bin that lets you brew more than a few coffees before emptying it.  

If you notice that the start button is flashing white, it could be that the pod bin is not properly in place. Take it out, make sure it’s empty and correctly slide it back into position. 

Now it’s time to prepare great-tasting coffee in seconds!

If the issue persists, please contact the NESCAFÉ® Dolce Gusto® hotline on 0800 707 6066, mention that your machine has error “n2-alert-5", and our team will do their best to solve the issue.