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What should I do when a software update is available or in progress?

New software updates help to enhance your NEO experience by adding new layers of technology to your machine.  A lot of the time, your machine will automatically update your software without you having to do anything.



If you are using the app and you see that a new software update is available, you can do one of two things:

- Activate the update by tapping the “upgrade” button on the app. (recommended)
- Do nothing and wait for the machine to automatically update the following evening.   

Important

Don’t unplug your machine when a software update is pending or in progress.

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