• Turn on the machine by pressing the ON/OFF button on the side.
  ➡️ Quick check: make sure your water tank is filled with fresh drinking water.
• Open the sachet door and pop your sachet inside, with the two pierced corners facing down, then shut the door.
• Grab a tall cup and put it on the drip tray.
• Tap the start button to begin brewing.
• Your deliciously creamy NEO Hot Chocolate is ready to enjoy when you see the steady green light.

Great to know: NEO's jet nozzle will automatically rinse after you prepare a beverage that uses our sachet. From the first to the last drink of the day, you enjoy consistent coffee shop quality.