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machines
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Why can’t my NEO machine register to my account?
With so many coffee lovers around the world using our machines at once, it can cause momentary down times which usually are due to:
- A server error is preventing your machine from communicating with our account servers.
- The NESCAFÉ® Dolce Gusto® being overloaded with requests or facing a temporary issue.
For now, please wait and try to register your account later on. We hope this issue is solved quickly so that you can get back to enjoying your favourite black coffees and foamy white cups at home!
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