Why has my Wi-Fi network disappeared?
Occasionally, the Wi-Fi network may disconnect from the machine and disappear from the list of networks on your device. If this does happen, try one of these possible solutions:
- Ensure that your machine isn’t too far from your router. If so, move closer.
- Verify that your Wi-Fi network isn’t hidden
- Switch off your router and wait for five minutes before switching it back on. This straightforward reboot can often do the trick!
If your Wi-Fi network still doesn’t appear on the list of networks, it’s likely that your machine has a technical issue. Please contact the NESCAFÉ® Dolce Gusto® hotline on 0800 707 6066 and our team will do their best to solve the issue.
