How do I quickly set up my NEO coffee machine?
Excited to brew your first drink with NEO? Of course you are! Here’s how to quickly set up your machine:

Rinsing your machine
This first step is a simple yet important one. You need make sure that your NEO is correctly rinsed before you start making delicious drinks. So, here’s how to do it:
- Remove the water tank by pushing it from the left side to the right. Remember to always keep the machine upright!
- Fill the water tank with fresh, ambient temperature drinking water. Insert the water tank back into the machine.
- Place an empty container (min. 0.7L) under the coffee outlet. If required, remove the drip tray.
- Switch on the machine by pressing the ON/OFF button on the right side. The start button flashes green.
- Close the slider & sachet door (without a pod or sachet) and press the start button for five seconds. The start button will flash green twice (release the button) then it will start softly dimming green. The rinsing process will begin automatically.
- Empty the container and water tank when the rinsing stops (the start button goes steady green). Refill and reinsert the water tank and attach the drip tray. Rinsing is now complete.
All that’s left to do is make your favourite coffee-shop drink at home!
Making your first coffee
- Adjust the drip tray position depending on the size of your cup. Ensure there is enough water in the water tank and that the machine is plugged in.
- Switch on the machine by pressing the ON/OFF button on the side. Open the slider & sachet door, pop the pod and/or sachet in, and close both.
- Press the start button (the machine’s sophisticated technology automatically recognizes the pod and sets the correct volume and brewing method).
- When the start button returns to a steady green, the brewing has finished, and you can enjoy coffee.
Great to know: NEO's jet nozzle will automatically rinse after you prepare a beverage that uses our sachet. From the first to the last drink of the day, you enjoy consistent coffee shop quality.

TIP
Feel like having a longer cup?
Press the start button again while it is flashing green in order to increase the volume of your drink.
Note: the pod will automatically eject 10 seconds after brewing has finished.

TIP
Feel like having a shorter cup?
Press the start button any time during brewing to manually stop the extraction.

Want to remotely brew drinks?
You can with our NEO app! Once you have connected your device to your machine, it will instantly recognize any NEO pod you insert and allow you to personalize the temperature and volume with a swipe of your finger. Make it 100% yours - down to the last drop!
